Your Clients
- Onboarding Form Completion Confirmation and Progress Tracking
- How to Disable Client Meeting Scheduling For Specific Clients
- How Clients Can Confirm Attendance for Meetings
- How to Add and Schedule Using Client Preferred Names
- Does everyone in a family group get email notifications and reminders?
- I am sorry I missed our session today.
- Thank you
- How to find out about available appointments with your provider
- Schedule Telehealth
- Leave message for the provider (therapist)
- How to book an appointment (for patients)
- I was not referred by the physician
- Why do I need to enter credit card information?
- How patients can update credit card
- Is it possible to view my completed intake form?
- How to create an account (for client portal/provider portal: patients/clients)
- I need to make a payment
- How do I log into the portal to see my receipts?
- Can I change my appointment? (Modify/edit appointment/meeting) How to reschedule my appointment
- I'm in the waiting room
- Do I need to reset password every time I have session (e.g. every week)?
- Provider (therapist) has not joined session - did not show up
- How do I sign up?
- I don't know my email or password (I forgot my email and password)
- My email does not work (the system does not accept my email)
- How to add a client without an email address
- Client Does Not Receive Email
- How Can I Cancel a Session (for patients)
- How to Reset Your Password
- How to Schedule a Meeting with Your Therapist/Provider