Client/s cannot sign consent form

If you verified that you sent the consent form to your client but your client cannot sign the consent form ( e.g. there is no signature field for client to sign) , make sure to edit the consent form first and make the following changes:

1. Click on Settings< Forms< Consent Forms

2. Find your consent form and click on the green edit button next to the title of your consent form

3. At the pop up box, click on the icon of the pencil (signature)

4. This will add a signature field to the consent form at the bottom of the form.

5. You can give it a title "Signature" and you can mark it as requested so your clients must sign it.

6. Click on Save changes

7. To send the updated consent form to your client, open the chart and click on Consent forms< Send Consent forms< Select the consent form in the box and then click on Send now.  

Important: If your client sees the signature field and was able to draw signature but the continue button does not work or submit button does not work, make sure that the client clicks on the little box I agree when signing the consent form.