TheraPlatform allows you to set up your custom virtual background for telehealth sessions. This is a nice feature to have if your office is distracting or needs more professional look when you connect with your clients online.
We offer two types of virtual background:
1. Blur ( the image behind you on the video call will be SLIGHTLY blurred). Please note that our blur is delicate but if you need stronger blur, we recommend to upload JPG or PNG blurred image.
2. Image type of background (JPG or PNG files).
To set up blur background follow these directions:
Step 1: Click on My account, then on Camera background.
Step 2: Turn blur option on (this should be marked in blue).
To set up your custom background with an image follow these directions:
Step 1: Click on My account, then on Camera background.
Step 2: Leave blur un-checked (this option should not be marked in blue).
Step 3: Click on Browse File to upload your photo (JPG and PNG files are supported).
Step 4: Click on Save changes and wait till you see your uploaded picture/image.
To test your background before your online session, click on one of the scheduled appointments for telehealth on your calendar and then on the green start meeting button. This will take you to a video call and you can see how your background looks.
To change to a different background or delete background follow these directions:
Step 1: Click on My account, then on Camera background.
Step 2: To remove blur- uncheck the box next to it.
Step 3: To remove the image of the background- click on Delete and than on Save changes.
Step 4. To replace the current background- delete your image and than click on Browse File and upload a new PNG or JPG)
Where can you find images for virtual backgrounds?
You can find many backgrounds online. For example google search -"free commercial virtual background images" or if you need something a bit more specific - "free commercial photos of office" or "free office background", etc. You can also use your own photos (PNG or JPG).
If you like strong blur background google search for "free commercial blurred background".
Please make sure that photos/images you find online are available for commercial use and familiarize yourself with their copyright or if you need to purchase a license.
Important:
We do Not recommend that you use virtual background on slow machines or mobile as virtual background requires more memory on your machine and fast processor and may slow down starting of your video camera or freezing. We also do not recommend uploading large in size images.
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