How to Change Your and Your Practice's Time Zone in TheraPlatform

TheraPlatform sets your personal time zone according to the time zone you specified when you were subscribing to our service. For example if you indicated PST time zone when subscribing, this time zone will automatically be saved on TheraPlatform under my account. Time zone under my account is your personal time zone. 

TheraPlatform also allows you to set a default time zone for your entire practice as well. Setting your own default time zone would allow you to use your default time zone when you set up your clients, therapists and billers. 

In addition to your practice's time zone, each user under your account (your therapists, staff scheduler, biller) can at any time change their time zone as needed.

How to set/edit your practice's default time zone:

Step 1: Log in to your personal URL.

Step 2: Click on settings.

Step 3: Click on the organization.

Step 4: Click on the blue button to edit.

Step 6: Under time zone select your default time zone.

Step 7: Click on save changes.

How to set/edit your personal time zone:

Step 1: Log in to your personal URL.

Step 2: Click on my account.

Step 3: Under time zone verify and change your time zone.

Step 4: Click on save changes.

Note: Having the correct time zone is important for scheduling purposes. When you schedule on TheraPlatform always schedule in your time zone even when your client is in a different time zone. If your client is in a different time zone, make sure you marked the correct time zone for this client. For example a client is in EST and wants to schedule a meeting with you at 10 am EST and you're in PST, Schedule this meeting for 7 am PST and our system will email the client a reminder for 10 am EST.